Privacy Policy

Charlotte Colley does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers’ privacy. The information we collect is used to process your order and to enhance your shopping experience.

Your Personal Information

• When you place an order at our site, you provide us with your name, email address, credit card information, address, and phone number. We use this information to process your order. The financial information (credit card number, expiration date, billing address, etc.) that we collect from you is used for billing purposes only.
• In order to serve you best, credit card transactions are handled by a reputable third-party banking institution. Once the bank authorises your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.
• We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering of packages, fulfilling orders, etc. These third parties will have access to personal information as required for them to carry out these functions on our behalf. They are also under strict obligation to keep your personal information private.
• Charlotte Colley Creative may occasionally notify mailing list subscribers via email about important functionality changes to our website or special offers we think you’ll find valuable. At the bottom of every such email are directions on how to take your email address off our list.

Your Consent

• By using our website, you are agreeing to let us collect the aforementioned information (please see the above) and use it in the said manner. If we decide to change our privacy policy, we will post those changes on this page.
• Charlotte Colley will cooperate with law enforcement agencies to identify any individual who attempts to use our services for illegal activities. We will also report any activity we believe to be unlawful, to the proper authorities. Additionally, we may release account information when we feel that such a release is necessary to enforce the terms of our user agreement, or to protect the rights, property, and safety of our users, Charlotte Colley, or others. 
• Other sites accessible through charlottecolleycreative.co.uk have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Charlotte Colley is not responsible for the actions of third-parties.

 

If you have any questions about this privacy statement, Charlotte Colley’s practices, or your business with Charlotte Colley, please contact customer service at admin@charlottecolleycreative.co.uk. Please check back occasionally for any updates or changes to our privacy policy.